
If you still prefer to pay by mail, please ensure you are mailing your rent EARLY to allow three to five business days for delivery and processing. You can add NYCHA as a payee and make payments directly from your bank account. Pay your rent using your bank’s online banking system or online bill payer. If you have any questions in the meantime, please contact your property management office. More information about rent payment upgrades is coming shortly. You can store multiple payment methods in your account, allowing you to pay your rent from multiple sources – for example, part from checking, part from savings, and part on a debit/credit card.If you are enrolled in E-Bill and would like to pay rent by phone, the process will be faster since the online and phone systems will now be linked. You can save your information, view your payment history, make one-time payments (by choosing the ‘Make a One Time Payment’ feature), or set up recurring payments weekly, biweekly, or on a specific date.Please note that any payments you make at this point to the old system will be automatically transferred to the new payment processing service and credited to your account.
ALL BILLS PAID APARTMENTS PASSWORD
Please sign on and create a new password and review the transferred information for accuracy. You will receive an email letting you know your information has been moved over to the new system with a temporary password. If you currently receive your rent statement online or if you have a recurring payment set up, your information was transferred to the new system. NYCHA will automatically transfer your information to the new payment processing service.E-Bill is safe, secure, and reduces paper. Commercial Customers: You will no longer receive paper statements, you must sign on the E-Bill to enroll and view your rent bill.If you enroll in E-Bill, you will not receive a paper bill, but will be able to view your statement online. Residents: If you currently receive your monthly rent statement by mail, NYCHA will continue to mail it to you.NYCHA’s E-Rent Program provides many convenient options to ensure your rent payment is always on time. Residents - Sign up here for the eRent ProgramĬommercial Tenants - Sign Up here for the E-Rent Program Clicking the below links will open a new tab/window. Receiving E-Bills and paying your rent online is quick, convenient, and secure and can be done 24/7 through your computer or mobile device.
ALL BILLS PAID APARTMENTS FOR FREE
Sign up for FREE E-Bill and E-Payment options. Receive your rent bill electronically and pay via an E-Check. Through your bank’s online payment systemįor Residents and Commercial Customers 1.Here Are the Multiple Ways You Can Pay Rent If you have any questions related to rent payments or e-Bills, please contact the Customer Contact Center at 71. We can help you get financial counseling or adjust your rent, if warranted. If you have an unexpected change in your income, please see your development manager. Residents who do not pay their rent on time are subject to legal action and possible eviction. Paying your rent on time is the most important thing you can do to support your development’s services and amenities. Whether you pay your rent by phone, mail, online, or in person at a payment center, your rent is due on the first day of each month. Dedicated option on the NYCHA Customer Contact Center hotline for questions about paying your rent.A new PO Box address for mailing rent checks.Enhanced security features that protect your information.Ability to pay with a Visa or MasterCard credit card (the convenience fee is 2.25% of payment amount).Reduced convenience fee for debit card (Visa and MasterCard logo) payments (0.85% of payment amount).No-fee payment online by e-check from your checking or savings account.A telephone payment system with enhanced features.A new, easy-to-use online payment site.

Paying your rent is even easier thanks to NYCHA’s new payment processing service. Playback issues? Watch this video in your browser.
